General Terms:

  • Consultations and quotations are free and are carried out by email or telephone or in person if required.

  • Work can be accepted from the client by email, post, USB drive or courier but also can be collected if time and location permits.

  • All work carried out by us will be proof-read, however final proof-reading of the work lies with the client.

  • For larger projects a time frame will be negotiated with the client.

  • We do not accept liability or responsibility for the end use of any documents or materials produced or edited by us on behalf of the client.

  • We reserve the right to reject any work, including work which we believe to be unlawful or immoral.

Payment Terms:

  • Payments to be made by bank transfer.

  • Packages must be paid for in advance.

  • Project work (pay as you go work) payments will be invoiced on completion of the work and payment is due 7 days from the date of  invoice.

  • Any additional costs incurred for example, postage, courier, travel will be invoiced separately to the client as ‘Additional Expenses’ and will be as agreed.

  • Overdue invoices may result in interest charges (at the rate of 8%) for the total outstanding per month.

  • In the event of a contract being cancelled/terminated, the client agrees to pay for all work completed up to that point

Privacy Policy:

We guarantee the highest level of confidentiality at all times. We do not pass or sell client information on to 3rd parties unless requested to do so by the client. If required we are happy to sign a confidentiality agreement.

Need more details? Contact us